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Virtech Computer Consulting and Networking

Maintenance Program

Maintenance Program Our maintenance program is a comprehensive IT outsourcing solution. This three phase program is tailored to satisfy the IT needs of small businesses. This is an ideal program for businesses who do not have dedicated IT departments and find it too expensive to hire all needed IT specialist. We have experience providing IT sources for a wide variety of clients. Weather you are a heavily technology invested company providing high tech services to clients or simply end users of technology, we can keep your computers and networks working at optimal capacity.

We are only too aware of the dread of businesses to hire outside IT resources due to the sky rocketing and unpredictable costs. For this reason we provide out maintenance service at FIXED COST. That is for a prearranged monthly payment we provide your business with all your IT needs. A qualified service professional will be made available to you during regular business hours at a moments notice. If you are faced with problems requiring other specialists, they will be provided at not extra cost to you. This enables you to take advantage of a wide variety of skill set at without paying for each personal.

Types of Maintenance
Preventative Maintenance
Preventative maintenance is the first phase of our maintenance program. This phase of the program is intended to catch and fix problems before they occur. Many problems that harass business owners can be prevented with a little care. For example Viruses, spyware and adware are few things that strikes fear in the hearts of business owners. Such malicious programs are a concern. However there are things that can be done to protect your self from them. Things such as updating the virus definition for your existing anti virus program, configuring your firewall to make your network secure and making sure that you install all security updates for your OS. This is an ongoing phase of the maintenance program that is provided periodically throughout your contract.

Constructive Maintenance
Constructive maintenance is phase two of our maintenance program. This phase involves minor changes that you might want to make to your network. As your business grows you may find that you need to change the layout of your infrastructure to better suit your needs. For example if you need your applications updated with a newer version or you would like to upgrade your computers. As long as the size of your computer infrastructure remains constant we will provide the labor at no extra cost to you. This phase of the maintenance is provided whenever your request it.

Emergency Response
Emergency response is the phase three of our maintenance program. This phase is the critical phase of our program. When you have sudden failure or a serious problem in your computer infrastructure, the last thing you want to be worried about is how much it is going to cost you to get it fixed. With our maintenance program you have no worries. Whenever you have any problems all you have to do is place a call to us and we will immediately dispatch a service specialist to deal with your troubles. If more service personal are required they will be requested by the service specialist on site as needed.

  • Outsourcing IT gives you financial flexibility and extends your budget.
  • You get access to wide range of skills.
  • You are free to concentrate on your core activities and leave the IT to us.
  • Fixed cost for all IT services.

Skill Set
  • Fix/Replace hardware
  • Hardware Trouble shooting
  • Software Trouble shooting
  • Spy-ware and virus cleaning
  • Server maintenance
  • System Administration
  • Network Administration

Price Structure
The size of businesses and their dependencies on technology varies greatly. The cost of maintenance is very much depended on these factors. Therefore we are unable to provide you with exact pricing structure. However with a description of the size and needs of your business, we can provide you with an estimate over the phone. Upon an inspection of your business we will provide you with a written document indicating all services to be rendered and the cost before you enter into any contract.
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